Corrections Policy
Santanero Media Group, LLC. d.b.a. Santanero Media Group, LLC, The Santanero and KSNG-DB “Santanero Radio”
Effective July 1, 2026
1. Overview
Santanero Media Group, LLC ("Santanero Media Group," "we," "our," or "us") owns and operates The Santanero, KSNG-DB "Santanero Radio," Santanero.org, and related media properties.
Unless otherwise stated, this policy applies to all publications, broadcasts, websites, newsletters, podcasts, social media accounts, and other media properties owned or operated by Santanero Media Group, LLC.
Accuracy is fundamental to our mission of serving the community. We strive to publish information that is fair, factual, properly sourced, and presented in appropriate context.
When errors occur, we are committed to reviewing concerns promptly and correcting significant inaccuracies in a transparent and responsible manner.
2. Reporting an Error
Readers, listeners, contributors, sources, public officials, organizations, and community members who believe published content contains a factual error, omission, misleading statement, or inaccuracy are encouraged to contact us.
Please include, when available:
- The article title, program name, social media post, newsletter, or URL;
- A description of the concern;
- Supporting documentation, sources, or evidence;
- Contact information for follow-up.
Correction requests may be submitted by email at corrections@santanero.org
or via Direct Message on our Instagram @thesantanero.
3. Review Process
We review correction requests submitted in good faith.
Submission of a correction request does not guarantee that a correction, clarification, update, editor's note, or retraction will be issued.
Our review may include:
- Verification of facts;
- Review of source materials;
- Consultation with contributors or reporters;
- Review of supporting documents;
- Additional reporting or research;
- Consultation with subject matter experts when appropriate.
Editorial decisions regarding corrections remain solely within our discretion.
4. Corrections
A correction may be issued when published content contains a factual error.
Examples may include:
- Incorrect names;
- Incorrect dates;
- Incorrect locations;
- Incorrect quotations;
- Incorrect statistics;
- Incorrect descriptions;
- Misstated facts.
Significant factual corrections will generally be disclosed within the affected content whenever practical.
5. Clarifications
A clarification may be issued when information is substantially accurate but may reasonably be misunderstood because of wording, context, presentation, or omission.
Clarifications may be added to articles, newsletters, social media posts, broadcasts, podcasts, or other published content.
6. Updates
An update may be issued when new information becomes available after publication.
Examples may include:
- Election results;
- Government decisions;
- Court rulings;
- Public statements;
- Developing news events.
An update does not necessarily indicate an error in the original reporting.
7. Editor's Notes
An editor's note may be added when additional context, disclosures, explanations, or important information would assist readers or listeners in understanding published content or subsequent editorial actions.
Editor's notes may accompany corrections, clarifications, updates, or other editorial actions when appropriate.
8. Retractions
In extraordinary circumstances, content may be retracted when:
- It contains substantial inaccuracies that cannot reasonably be corrected;
- It was published in error;
- It relies upon materially false information;
- Serious violations of editorial standards have occurred; or
- Removal is otherwise warranted by legal or ethical considerations.
Retractions are rare and may be accompanied by an editor's note explaining the reason for the action.
9. Serious Violations
Knowingly fabricated information, plagiarism, falsification of sources, deceptive reporting practices, manipulated evidence, or other serious violations of editorial standards may result in:
- Removal of content;
- Retraction;
- Publication of corrective notices;
- Termination of contributor relationships;
- Refusal of future submissions; or
- Other corrective actions deemed appropriate.
10. Corrections Across Platforms
Corrections involving newsletters, broadcasts, podcasts, social media posts, audio programming, or other non-article content may be addressed through:
- Corrected posts;
- Follow-up notices;
- Pinned statements;
- Editor's notes;
- Updated broadcasts;
- Updated newsletters; or
- Other reasonable methods appropriate to the platform.
The method of correction may vary depending on the nature of the content and the circumstances involved.
11. Editorial Independence
Correction decisions are made solely by Santanero Media Group's editorial staff.
Advertisers, sponsors, donors, political organizations, government agencies, businesses, advocacy groups, public officials, or other outside interests do not determine whether corrections are issued.
Editorial accountability remains independent of commercial, political, financial, or external influence.
12. Relationship to Other Policies
This policy should be read together with our other policies published by Santanero Media Group, LLC.
Contact
Questions regarding this policy, correction requests, editorial concerns, or factual inaccuracies may be directed to:
Daniel Diaz, Santanero Media Group, LLC.
Email: corrections@santanero.org
We welcome responsible feedback from our community and view corrections as an important part of maintaining public trust.