Privacy Policy
Santanero Media Group, LLC d.b.a. Santanero Media Group, LLC, The Santanero and KSNG-DB “Santanero Radio”
Effective July 1, 2026
1. Overview
Santanero Media Group, LLC ("Santanero Media Group," "we," "our," or "us") respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through The Santanero, KSNG-DB "Santanero Radio," Santanero.org, our newsletters, podcasts, social media accounts, websites, and related services (collectively, the "Services").
By accessing or using the Services, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect information directly from you, automatically through your use of the Services, and from third-party service providers.
Information You Provide
Information you voluntarily provide may include:
- Name
- Email address
- Mailing address
- Phone number
- Organization name
- Social media account information
- Community submissions
- Opinion submissions
- Event announcements
- News tips
- Survey responses
- Communications sent to us
You are not required to provide personal information simply to browse our website.
Newsletter and Subscription Information
If you subscribe to one of our newsletters, we may collect:
- Name
- Email address
- Subscription preferences
- Signup date
- Subscription status
- Email engagement information
We use this information to provide newsletters and manage subscriptions.
Information Collected Automatically
When you access the Services, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Date and time of access
- General location information derived from IP address
- Website performance and diagnostic information
This information is generally used to maintain security, improve functionality, understand audience engagement, and operate the Services.
3. Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Operate the Services
- Maintain security
- Remember preferences
- Improve website functionality
- Understand aggregate audience usage
Additional information regarding cookies is available in our Cookie Policy.
You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.
4. How We Use Information
We may use collected information to:
- Provide and maintain the Services
- Deliver newsletters and communications
- Respond to inquiries and requests
- Review community submissions
- Publish approved content
- Improve website performance
- Monitor security and prevent abuse
- Analyze audience engagement
- Comply with legal obligations
- Enforce our policies and agreements
We may also use information for other legitimate operational purposes consistent with this Privacy Policy.
5. Community Contributions and Published Content
Certain information submitted for publication may become publicly available.
Examples include:
- Author names
- Contributor biographies
- City of residence
- Community submissions
- Opinion articles
- Letters to the editor
- Event submissions
- Public comments or statements voluntarily provided for publication
Contributors should carefully consider what information they choose to submit for publication.
Publication decisions remain subject to our editorial policies.
6. Information Sharing and Disclosure
We do not sell personal information.
We may disclose information in the following circumstances:
Service Providers
We may share information with trusted service providers that assist in operating the Services, including:
- Website hosting providers
- Newsletter providers
- Analytics providers
- Technology vendors
- Security providers
- Payment processors, if applicable
These providers may process information on our behalf.
Legal Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with applicable law
- Respond to legal requests
- Protect our rights
- Protect public safety
- Investigate fraud or misuse
- Enforce our policies
Business Transfers
If Santanero Media Group undergoes a merger, acquisition, restructuring, sale, or transfer of assets, information may be transferred as part of that transaction.
7. Third-Party Services
Our Services may contain links to third-party websites, applications, or services.
We do not control those third parties and are not responsible for their privacy practices.
Users should review the privacy policies of third-party services independently.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or storage is completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted through the internet or stored electronically.
9. Data Retention
We retain information for as long as reasonably necessary to:
- Operate the Services
- Provide requested services
- Maintain records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the nature of the information and operational requirements.
10. Children's Privacy
The Services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that personal information from a child under 13 has been collected without appropriate consent, we will take reasonable steps to remove the information.
11. California Privacy Rights
California residents may have certain rights regarding personal information under applicable California law.
Depending on the circumstances and applicable law, these rights may include:
- The right to know certain information regarding personal information collected;
- The right to request deletion of certain personal information;
- The right to request correction of certain inaccurate personal information;
- The right to request information regarding disclosures of personal information;
- The right not to be discriminated against for exercising applicable privacy rights.
Santanero Media Group, LLC does not sell personal information and does not share personal information for cross-context behavioral advertising.
California residents who wish to submit a privacy-related request, including requests to access, correct, or delete personal information where applicable, may contact us at privacy@santanero.org.
We may request additional information to verify the identity of the requester before processing certain requests.
Nothing in this section shall be interpreted as providing rights beyond those required by applicable law.
12. Email Communications
Users may unsubscribe from newsletters and promotional email communications at any time by:
- Using the unsubscribe link included in emails, or
- Contacting us directly
Certain operational, administrative, or transactional communications may still be sent when necessary.
13. International Users
The Services are operated primarily from the United States.
By accessing the Services, users understand that information may be processed and stored in the United States or other jurisdictions where our service providers operate.
14. Changes to This Privacy Policy
We may update, revise, modify, or replace this Privacy Policy from time to time.
When changes are made, we will update the Effective Date at the top of this Policy.
Continued use of the Services after changes are posted constitutes acknowledgment of the revised Privacy Policy.
15. Relationship to Other Policies
This Privacy Policy should be read together with our other policies published by Santanero Media Group, LLC.
16. Contact Information
Questions regarding this Privacy Policy or those wishing to submit a privacy-related request, please contact us using the email address below.
Daniel Diaz, Santanero Media Group, LLC.
Email: privacy@santanero.org